These Terms govern your access to and use of eFileTransfers.com and related services.
1. Overview of the Service
eFileTransfers.com provides an online platform that allows users to upload, store, and share digital files securely over the internet. We serve freelancers, creators, and small teams who need a simple, secure way to transfer files to clients or collaborators.
2. Eligibility
You must be at least 18 years old or have legal permission from a parent or guardian to use our Service. By using eFileTransfers.com, you represent and warrant that you meet this eligibility requirement.
3. Account Registration
To use certain features, you may need to create an account. You agree to provide accurate and current information, keep your login credentials secure, and notify us immediately if you suspect unauthorized use of your account. You are responsible for all activities that occur under your account.
4. User Content & File Ownership
When you upload or share files (“User Content”), you retain full ownership of that content. We do not claim ownership over your files. You grant us a limited license to store, transmit, and process your files solely to provide the Service (e.g., hosting, delivery, encryption, download tracking). We do not access, view, or share your files except when required by law or to maintain system integrity.
5. Acceptable Use
- Do not upload or share unlawful, harmful, or copyrighted material without authorization.
- Do not harass, abuse, or harm another person or organization.
- Do not interfere with or disrupt our systems.
- Do not attempt to access data or accounts that do not belong to you.
We reserve the right to suspend or terminate accounts that violate these Terms.
6. Security
We use encryption and security measures to protect your data in transit and at rest. However, no online service is 100% secure, and you acknowledge that you share files at your own risk. We recommend enabling password protection and expiration links for sensitive content.
7. Plans, Payments, and Billing
- Free Plan: Limited features and storage; may include size and expiration limits.
- Pro and Team Plans: Paid subscriptions billed monthly or annually.
- Payments are processed securely via third-party providers; prices are in USD unless stated otherwise.
You may cancel at any time; cancellations take effect at the end of your billing cycle. We reserve the right to adjust pricing or features with reasonable notice.
8. Refund Policy
Due to the nature of digital services, payments are non-refundable, except as required by applicable law. If you believe you’ve been billed in error, please contact support within 7 days.
9. Service Availability
We strive for 99.9% uptime but do not guarantee uninterrupted access. Scheduled maintenance or unforeseen issues may result in temporary downtime. We are not liable for any loss or damage resulting from service interruptions.
10. Termination
You may delete your account at any time. We may suspend or terminate your account if you violate these Terms, misuse the Service, or fail to pay fees when due. Upon termination, your files may be permanently deleted from our servers after a grace period.
11. Privacy
Your use of our Service is governed by our Privacy Policy, which explains how we collect, use, and protect your data.
12. Disclaimer of Warranties
The Service is provided “as is” and “as available.” We make no warranties or representations regarding reliability, accuracy, or availability. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
13. Limitation of Liability
To the maximum extent permitted by law, eFileTransfers.com and its affiliates shall not be liable for any indirect, incidental, or consequential damages, or loss of data, files, revenue, or profits, arising from your use of the Service. Our total liability for any claim shall not exceed the amount you paid us in the past 12 months, if any.
14. Changes to the Terms
We may update these Terms from time to time. When we do, we’ll revise the “Last updated” date at the top of this page. By continuing to use the Service after updates, you agree to the revised Terms.
15. Governing Law
These Terms are governed by and construed under the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the courts of San Diego County, California.
16. Contact Us
Questions about these Terms? Contact us at support@eFileTransfers.com or visit www.eFileTransfers.com.